which one ?

[starynight]

Hello everyone,

a friend asked me :

"We know about various CP’s in the market like plesk, helm, cPanel etc. but decided to use a self-designed one as that way we could design it the way it suited our services and also were able to help out the customers much better in terms of answering their support queries."

So, Just wondering what is your opinion, a third party or a customized control panel designed by the hosting company itself?

What do you think .

thanks

[ApeXX]

I personally have always used cPanel (due to all the pre-made scripts) and will not use anything else. It's very secure and offers plenty of options, however the cost is quite high.

[silvermoon]

Hi,
If you are not able to solve a customer problem then you are as good as
gone.

On the other hand a hosting company that makes its own CP shows that
they have analysed the market and have accordingly made a CP that will
suit the customers the best and will be able to answer any CP related
questions a customer asks as they have designed the CP themselves.
silvermoon