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Old 12-30-2011, 03:54 PM   #1 (permalink)
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Default Please help! Can't receive any emails.

Hi! I am having a problem that I have spent hours and hours on. I am totally flumoxed as to why it isn't working. I am using latest version of nodeworx/siteworx on VPN running interworx.

I can't receive emails.

My client connects properly, sees the folders..but never sees a message.

Webmail always reports zero messages.

I have tried this on multiple addresses. No matter what, no mail shows up, and no new files appear in the /var/mail/ folders.

I have the permissions set to drwxr-Sr-x. The owner is vpopmail. I also tried setting owner to iworx, no luck.

One other thing. I had been unable to create new mail accounts. I think it was something to do with permissions, because when I set to 777 I could. But now that is fixed when I changed owner and set chmod to drwxr-Sr-x.

I'm desperate. I have spent more than 6 hours scouring the internet and trying everything I can. My whole project is stalled until I can get the email working.

Can anyone shed any light on this?

Thanks,
Sasha Shepherd
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Old 12-31-2011, 05:59 AM   #2 (permalink)
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Default Re: Please help! Can't receive any emails.

Just wanted to say, I figured it out.

I had been migrating from another site. It was another folder on the same VPS node.

So, as root, I had copied the whole user folder in /home/ from one to the other.

This had messed with all the chowns, giving the ownership of everything to root i think.

I thought it might be something like this, and tried to fix it, but I failed.

Success came when i deleted the account, recreated it, and copied only the public_html folder over. Now everything works great
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Old 01-12-2012, 07:42 AM   #3 (permalink)
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Default Re: Please help! Can't receive any emails.

Glad you fixed your issue. Nice of you to post your solution as a lot of people often have the same issue, search for it on Google, come to a page and see no solution.
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Old 01-14-2012, 09:50 AM   #4 (permalink)
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Default Re: Please help! Can't receive any emails.

A trigger may be not set for that event see presentation at wiki.goingo2o to know more about email alert
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Old 01-27-2012, 11:39 AM   #5 (permalink)
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Default Re: Please help! Can't receive any emails.

Quote:
Originally Posted by tarunkumar View Post
A trigger may be not set for that event see presentation at wiki.goingo2o to know more about email alert
What do you mean?
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Old 02-16-2012, 09:20 PM   #6 (permalink)
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Default Re: Please help! Can't receive any emails.

You have to contact an Network Administrator who can help you for this kind of network issue where in you are not able to receive emails.
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