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Old 11-13-2006, 01:55 PM   #1 (permalink)
sleek-wi
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Default I need Help with my PHP formmail

Hi
I have php form mail on my site, it was working fine until few weeks ago now when anyone tries to submit form it gives an error. I have tried help form tech support of my hosting provider but seems they suck, can someone check and tell me how to fix that?

Here is the link to form mail
http://www.photografix.us/Contact_us/index.php

Sleek
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Old 11-13-2006, 02:18 PM   #2 (permalink)
O~Snapple
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Default Re: I need Help with my PHP formmail

Well its hard to tell because the error is a custom error message, can you post the code of the form Action so we can take a look and see if it is something obvious.

Another possible problem could be a change in the hosting companies server, if they upgraded their PHP or anything else this could cause the problem.

I would ask them when they did their last upgrade to your shared server if the time frame fits thats your issue.

You can also run a php info script to see what is going on.

~Snapple
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Old 11-13-2006, 02:38 PM   #3 (permalink)
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Default Re: I need Help with my PHP formmail

Quote:
Originally Posted by O~Snapple
Well its hard to tell because the error is a custom error message, can you post the code of the form Action so we can take a look and see if it is something obvious.

Another possible problem could be a change in the hosting companies server, if they upgraded their PHP or anything else this could cause the problem.

I would ask them when they did their last upgrade to your shared server if the time frame fits thats your issue.

You can also run a php info script to see what is going on.

Oh sorry by the way where do i find that php script to run on my site?

~Snapple

Hi Snapple
Thank you for quick response
I have tried their support but they really suck, i even tried another form mail script that used to work before but does not work any more
Can you fill out the form and submit and look at Saurce code and see if you can figure out what can be wrong if not i can post the php mailer code on here for you to look at it
Thanks again
Sleek
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Old 11-13-2006, 03:24 PM   #4 (permalink)
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Default Re: I need Help with my PHP formmail

Quick update to php issue
I was just talking to my hosting provider and now they are telling me that it is server side issue and they are fixing it as we speak how stupid is that they did not know this all this time
Thanks again Snapple for your patience
I hope all works fine soon
Sleek
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Old 11-14-2006, 12:09 PM   #5 (permalink)
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Default Re: I need Help with my PHP formmail

Beautiful im glad it all worked out,

That is usually the problem when something happens for no reason, the serverside something changes or upgrades and down goes the server, im sure that you are not the only unhappy customer.

you may think about relocating.
Let me know if you need advise on a hosting server.

~Snapple
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Old 11-14-2006, 12:34 PM   #6 (permalink)
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Default Re: I need Help with my PHP formmail

Quote:
Originally Posted by O~Snapple
Beautiful im glad it all worked out,

That is usually the problem when something happens for no reason, the serverside something changes or upgrades and down goes the server, im sure that you are not the only unhappy customer.

you may think about relocating.
Let me know if you need advise on a hosting server.

~Snapple

Hi There Snapple
I appreciate your help very much and thank you again.

This is funny now that my form works i (it says your message is sent successfulluy and all that but i do not receive any e mail)!!! I am thinking to change relocating and i found this host.

I was trying to recommand my provider to all due to large space and bandwidth and all but not any more I say that my provider globat.com sucks in tech support and resolving issues.

Web Hosting:IX WEB HOSTING:Best Web Hosting Site:Webhosting Provider

I have heard they are supposed to be good and they are very reasonable priced and give you great options.

do you have any others in mind?

Sleek

Photographer WI

Last edited by sleek-wi : 11-14-2006 at 12:37 PM.
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Old 11-14-2006, 02:50 PM   #7 (permalink)
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Default Re: I need Help with my PHP formmail

I've said it before many times on this forums, GoDaddy is excellent. I love em they have great customer support limited wait time, and great prices and call in discounts and you can upgrade and downgrade at any time.

~Snapple
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