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Old 08-30-2011, 08:44 AM   #1 (permalink)
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Default Art of Communicating on Telephone

Hi,
How to start communicating on telephone?
I mean to say how to deal with professionals on telephone..
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Old 08-30-2011, 09:43 AM   #2 (permalink)
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Default Re: Art of Communicating on Telephone

First of all you should Greet your customers and listen carefully what their requirement and answer them patiently all queries.
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Old 08-31-2011, 01:34 AM   #3 (permalink)
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Default Re: Art of Communicating on Telephone

I Greet them by stating our company name then my name and tell them "How may I help?"
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Old 09-05-2011, 05:11 AM   #4 (permalink)
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Default Re: Art of Communicating on Telephone

Use the customers name first and foremost. This is equal to eye contact in person and keeps there attention. And be personable as well. Building rapport is essential to success on the telephone. It will be rough in the beginning but once you find your groove you're good. I worked on the telephone for 10 years before Internet Marketing. Good Luck
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Old 09-21-2011, 06:04 AM   #5 (permalink)
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Default Re: Art of Communicating on Telephone

Just try to impress him/her with what ever you got 1
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Old 09-21-2011, 07:09 AM   #6 (permalink)
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Default Re: Art of Communicating on Telephone

On this I think you should practice more, so slowly would have done
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Old 09-21-2011, 07:16 AM   #7 (permalink)
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Default Re: Art of Communicating on Telephone

You should be polite during communication.












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Last edited by forcitute; 09-21-2011 at 07:29 AM.
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Old 09-22-2011, 12:37 AM   #8 (permalink)
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Default Re: Art of Communicating on Telephone

Telephone? Who ever uses that anymore? jk
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Old 01-04-2012, 07:26 AM   #9 (permalink)
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Default Communication Barrier

Communication is a two-way dynamic process which starts from selection of ideas in the mind of the source that sends the message which reaches the receiver through a suitable channel. An effective communication consists of not only words but a voice tone and as much as 55 percent of body language.
For more information related to this please visit :
communication barrier and crucialconversationsapp.com
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Old 01-18-2012, 05:50 AM   #10 (permalink)
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Default communication barrier

An effective communication is the one in which the clarity and integrity remains the same while encoding the message till the decoding of messages comes into force. The objective of sending the message should not be compromised with. While sending the message one should be focused, open-minded and fully equipped with the skills of carrying out a healthy communication.
For more information please contact at the given address:
10117, Mountair Avenue, Tujunga,
Tel:818-445-5282
City, State, Zip: Tujunga, CA 91042
email: info@crucialconversationsapp.com,
crucialconversationsapp.com| Crucial Conversations ,
communication barrier and interpersonal communication
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