marksmit

First of all you should Greet your customers and listen carefully what their requirement and answer them patiently all queries.

IAMalfin

I Greet them by stating our company name then my name and tell them "How may I help?"

Jacks_Son

Use the customers name first and foremost. This is equal to eye contact in person and keeps there attention. And be personable as well. Building rapport is essential to success on the telephone. It will be rough in the beginning but once you find your groove you're good. I worked on the telephone for 10 years before Internet Marketing. Good Luck

syed2011

Just try to impress him/her with what ever you got 1

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lt4347

On this I think you should practice more, so slowly would have done

forcitute

You should be polite during communication.












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jordanb27

Telephone? Who ever uses that anymore? jk

lakeceo023

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johnmarker

An effective communication is the one in which the clarity and integrity remains the same while encoding the message till the decoding of messages comes into force. The objective of sending the message should not be compromised with. While sending the message one should be focused, open-minded and fully equipped with the skills of carrying out a healthy communication.
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