Enom, bad bad insight

[cristobal]

I got a friend of mine that got his domain suspended without warning.
And after days of frustrating complains and emailing, he finally got a reply that he was suspended because they found a spoof site on his domain....

Most likely someone hacked his site and place those PayPal Spoofs on it.

The problem is that he got no warning whatsoever about it at all and was suspended immediately without and warning.....

The Spoof link was so fake that one look at it would tell the person that its a fake. like http://hisdomain.com/secure/http://paypal.com

Anyone has other bad experienced with enom? They are off my host list and in my stay away list already.

[kiwilie]

Um I experienced that with Surpass Hosting. They were simply horrible towards me. They told me that my domain was sending out spam, and told me to fix it. But they already suspended my account so I can no longer log in to FTP or whatsoever to fix it. So I told them to unfreeze my account just so I can get rid of the problem, they just ignore me. Companies like that just sucks, they are popular and has so many customers they don't give a crap that one single person has a problem.

[Hannah]

I've never been trough bad experience with Enom. They are good and proffessional so far.
I've registered around 20 domains with them and no problems.