Hi -
If your "jail" is done with chroot, then that's why the symlink doesn't work -- when the root directory of the FTP server process ends up being that user's home directory, so a symlink to /home/shared ends up not pointing at any existing file or directory thus the error.
You can bind-mount the same directory into multiple places --
mount --bind /home/shared /home/user1
mount --bind /home/shared /home/user2
mount --bind /home/shared /home/user3
It works like a hardlink to a directory. regards
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