I read your post at the time I needed to leave my existing host because of poor support. Technical support is important to me. Especially I need to be responded to within 12 hours. I had no idea which other host would be good and have only tried NZWEBIT.
I had to leave as they would not answer help desk tickets in 7 days!
I noticed the response from Asiration Hosting on this thread and have moved there. I have a way better account with unlimited subdomains - something I didn't have before. They responded to all my requests real fast. Within 3 minutes sometimes. 20 minutes at other times. The first Help Ticket I was entering guessed my question and provided a solution before I sent the ticket. I have never had an answer to this problem from my former Host. So I'm real impressed with Aspiratiom. I've only been with them a few weeks yet I'm very pleased with their service, price, support and they seem to be reliable.
They are at
Aspiration Hosting - Premium Hosting Solutions 